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We collect data such as your name, contact info, address, payment details, IP address, device data, and purchase history. This helps us serve you better and process your orders securely.
Your data is used to fulfill orders, send updates, personalize your experience, and support you. We never sell your data without consent.
Yes. You can unsubscribe from marketing communications at any time via the unsubscribe link or by contacting us at info@SWANKYSS.com.
Only trusted service providers under strict contracts have access. Your data is never sold.
We may update the policy periodically. Continued used of our site impels your acceptance of the updated terms.
If a product is out of stock, clicking ‘Notify Me’ adds you to a waitlist. We’ll send you an alert when it’s back. Note: Joining the waitlist does not guarantee reservation.
We accept Credit/Debit Cards, UPI, and Cash on Delivery (COD). COD orders must be confirmed before dispatch.
No. The price at checkout is final. We may change product prices anytime, but it won’t affect already confirmed or shipped orders.
We currently ship across India.
Standard Shipping: 5–7 working days after dispatch
📦 Note: While we aim to deliver within the estimated timeframes, delays may occur due to factors beyond our control—such as technical glitches, courier service disruptions, or environmental conditions (e.g., weather, natural calamities). SWANKYSS will not be held responsible for such unforeseen delays, but we’ll do our best to support you during such events.
Yes! We offer free shipping on all orders — no hidden charges at checkout.
Return or exchange requests must be raised within 5 days of delivery. An uncut unboxing video is mandatory. For details please check click here
Eligible reasons include:
Wrong product/color
Manufacturing defects or damage
Not eligible: size issues (if correctly sent), dislike, or mind change.
Prepaid orders: Refunds go to your original payment method within 5–7 working days after inspection.
COD orders: Refunds are processed via UPI or bank transfer. We will ask for your details after confirming the return
Yes, but only for items of the same price.
We make every effort to display our products as accurately as possible. However, slight differences in color may occur due to lighting conditions, screen resolution, or device settings. Rest assured, the design and quality will always match what you ordered.
Refunds for COD orders are done via UPI or bank transfer after inspection. You’ll need to share valid details.
Contact us within 48 hours with a clear unboxing video and images. We’ll arrange a replacement or refund.
If a package goes missing, we’ll coordinate with the courier and resolve it. Replacements or refunds will be provided accordingly.
If an order is returned due to incorrect address or unavailability:
You can request redelivery (with shipping charge)
Or request a refund (excluding original shipping)
No. Items bought during sales or promotions are non-returnable and non-exchangeable.
All our policies and terms are governed by the laws of India. Any legal dispute will be handled by courts in Amravati, Maharashtra.
📧 Email: info@SWANKYSS.com
🕒 Working Hours: 10:00 AM – 6:00 PM (Mon–Sat)
Yes. We reserve the right to modify our policies and terms at any time. Updates will be posted on the website.
If we arrange a pickup, a flat ₹99 return shipping fee will be deducted from your refund to cover logistics. If reverse pickup is not available in your area and you choose to self-ship, no deduction will apply (since you are already bearing the courier cost). The balance will be refunded after a successful quality check.
Yes. An uncut unboxing video is mandatory for all return, exchange, or damage claims. Without this, we won’t be able to process your request.
Yes. We occasionally run prepaid-exclusive offers. Keep an eye on our banners or follow us on Instagram for live promo codes.
If you purchased using a combo deal or applied a discount coupon, you must return the entire combo/set.
Partial returns are not accepted for combo or bundled offers.